Shipping Policy
Shipping Policy
Effective Date: 18/06/2025
Website: https://satvayuorganics.com
At Satvayu Organics, we are committed to delivering your Ayurvedic products quickly, safely, and reliably. Please review our shipping policy to understand how your order will be processed and delivered.
Order Processing Time
- Orders are processed and dispatched within 1–3 business days of receiving payment.
- Orders placed on weekends or holidays will be processed on the next working day.
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Within India
- Delivery Time: 3–7 business days (depending on your location)
- Shipping Charges:
- Free shipping on prepaid orders over ₹1000.
- A flat rate of ₹1000 for orders below the free shipping threshold
Tracking Your Order
- Once your order is shipped, you’ll receive a tracking link via email or SMS.
- You can track your shipment anytime on our website or the courier’s tracking portal.
Delays and Exceptions
We do our best to ensure timely delivery, but delays may occur due to:
- Remote or restricted delivery areas
- Natural disasters, strikes, or lockdowns
- Courier partner issues beyond our control
Incorrect Address or Failed Delivery
- Please ensure your shipping address and contact details are accurate at checkout.
- If a delivery fails due to incorrect information or customer unavailability, re-shipping charges may apply.
Order Not Received
If you haven’t received your order within the expected timeframe, please contact us at:
Email: info@satvayuorganics.com
Website: https://satvayuorganics.com
We’ll assist you promptly.